Shipping policy

📦 OctoRelax™ Shipping Policy

🌍 Global Shipping
We are proud to provide free worldwide shipping to over 200 countries.
Note: Due to certain logistical restrictions, some destinations may not be eligible for delivery. If your country is affected, we will contact you immediately.

🚚 Shipping Times
Average delivery time: 8–14 business days.

Tracking information will be sent via email as soon as your order ships. Please allow 1–3 business days for tracking updates to appear in the system.

📦 Multiple Packages
For logistical reasons, items from the same order may be shipped separately, even if you requested combined shipping. Don’t worry — you will still receive all your items.

🔒 Lost / Missing Packages
Please double-check your shipping address before completing your order.

• If you entered an incorrect address: OctoRelax™ cannot be held liable.

• If we made an error: We will fully cover the replacement of your order at no additional cost.

💰 Customs & Duties
Custom fees and import taxes may apply depending on your country’s regulations. By purchasing from OctoRelax™, you agree that one or more packages may be subject to such fees upon arrival.

❓ Need Help?
If you have any questions about your shipment, please contact us at:
📧 octorelax.official@gmail.com
Our team will be happy to assist you.